Privacy Policy
Last Updated: April 1, 2025
Introduction
At WebDevSA, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services.
By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect both personal and non-personal information to provide, maintain, and improve our services.
1.1 Personal Information
When you engage with WebDevSA, we may collect the following details:
Name and surname
Email address
Contact number
Company or organization name (if applicable)
Billing and payment details
Any additional information voluntarily provided through contact forms or email correspondence
1.2 Usage Information
We automatically collect certain technical data to help us understand how users interact with our website, including:
IP address and device type
Browser type and version
Pages visited, time spent on each page, and referring URLs
General location (such as country or region)
This data helps us analyze trends, ensure site security, and enhance the user experience.
1.3 Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies help us:
Remember your preferences and login sessions
Monitor website performance and analytics
Personalize content and improve our services
You can control or disable cookies in your browser settings at any time, though some website features may not function properly without them.
2. How We Use Your Information
We use the information we collect for the following purposes:
To deliver and manage our web design and development services
To process payments securely and maintain financial records
To communicate with you about your account, projects, or support requests
To personalize your experience and improve website usability
To send newsletters, promotions, or service updates (only if you opt-in)
To comply with legal obligations and enforce our Terms of Service
We do not use your personal data for purposes unrelated to your relationship with WebDevSA without your explicit consent.
3. Sharing Your Information
We respect your privacy — we do not sell, rent, or trade your personal information.
However, we may share limited data in the following situations:
Service Providers: With trusted third parties that assist in operations such as hosting, analytics, payment processing, or email delivery.
Legal Requirements: When disclosure is necessary to comply with applicable laws, regulations, court orders, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred while maintaining the same protection standards.
All third-party partners are required to handle your information securely and in compliance with relevant privacy laws.
4. Data Security
We implement industry-standard technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.
Our security practices include:
SSL encryption across our website
Secure, PCI-compliant payment gateways
Restricted access to sensitive data for authorized personnel only
Routine software updates and security audits
While we take all reasonable precautions, no internet transmission or electronic storage method is completely secure. We encourage users to adopt safe practices, such as using strong passwords and avoiding shared devices for sensitive transactions.
5. Your Rights
Depending on your jurisdiction and applicable privacy laws (including POPIA and GDPR), you may have the right to:
Access – Request a copy of the personal data we hold about you.
Correction – Request that we update or correct any inaccurate information.
Deletion – Request deletion of your personal data (“right to be forgotten”).
Restriction – Limit how your data is processed in specific circumstances.
Opt-Out – Withdraw consent from receiving marketing communications at any time.
To exercise any of these rights, contact us at privacy@webdevsa.com.
We may need to verify your identity before fulfilling your request to ensure the protection of your data.
6. Cookies
Cookies are small text files stored on your device when you visit our website.
They help us:
Keep you signed in to your account
Analyze traffic and usage patterns
Optimize website performance and functionality
You can manage or delete cookies at any time via your browser settings.
For more detailed information about cookies and how they work, visit www.allaboutcookies.org.
7. Data Retention
We retain personal information only for as long as necessary to:
Provide our services and support
Comply with legal or contractual obligations
Resolve disputes and enforce agreements
Once your data is no longer needed, it will be securely deleted or anonymized in accordance with applicable data protection standards.
8. International Data Transfers
If you are accessing our website from outside South Africa, please note that your data may be transferred to and processed in countries where privacy laws may differ.
We take all necessary steps to ensure that such data transfers comply with applicable data protection regulations and that your personal information remains protected.
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements.
Any updates will be posted on this page, along with a revised “Last Updated” date at the top.
We encourage you to review this policy regularly to stay informed about how we handle your personal information.